bso99 is built for Filipino players who enjoy gaming as entertainment — not as a financial strategy, an escape, or a solution to personal problems. Our responsible gaming program is a genuine part of how bso99 operates, not a legal formality. Every tool, every policy, and every piece of advice on this page exists because we take our duty of care seriously.
Age Restriction: 21 and Above Only
As required by PAGCOR — no exceptions, no workarounds.
Need Help Right Now?
If you're concerned about your gambling habits today — not eventually, today — our support team is available 24/7 and ready to activate any responsible gaming tool on your account immediately.
Let's be straight about what bso99 is. It's an online casino — an entertainment platform where Filipino players can enjoy slots, live dealer games, sports betting, bingo, and more. Like any form of entertainment with a financial element, it carries real risk. The house edge is real. Not every session will end in profit. And for a small number of people, gaming can become a problem that affects their finances, relationships, and daily life.
bso99 knows this. Every Filipino player who registers on bso99 deserves to know it too. Responsible gaming isn't something we talk about because PAGCOR requires it — though it does. We talk about it because the players using bso99 are real people, many of them gaming from Manila apartments, Cebu condos, Davao homes, and everywhere in between. Their wellbeing matters more than any single session's revenue.
"Gambling is entertainment. The moment it stops feeling like entertainment, something has to change — and bso99 gives you the tools to make that change."
The responsible gaming tools available on bso99 are not buried in settings no one finds. They are accessible from your account dashboard at any point, and our Live Chat team can activate any restriction immediately during a support session. This is by design. bso99 built these features to be used — not to exist as checkboxes.
PAGCOR, the Philippine Amusement and Gaming Corporation, requires all licensed online gaming operators in the Philippines to implement responsible gaming programs that include age verification, self-exclusion mechanisms, and player protection tools. bso99 meets all of these requirements. But meeting the regulatory minimum has never been the goal. The goal is a gaming environment where Filipino players can enjoy bso99's games safely and within their means — for as long as they genuinely want to.
If you're reading this page because you're already worried about your gaming habits, please skip to the Self-Exclusion section below or contact our Live Chat support right now. Everything else on this page can wait. Your wellbeing cannot.
All six tools below are available to every bso99 player at no charge — activate them from your account settings or via Live Chat, any time.
Set a maximum deposit amount per day, per week, or per month. Once your chosen limit is reached, bso99 will not process additional deposits until the limit period resets. Limits take effect immediately when reduced. Increasing a limit requires a 24-hour cooling period before it activates — giving you time to reconsider.
Set a maximum daily playing session duration. When your time limit is reached, bso99 will end your active session and prevent you from logging back in for gaming until the following day. Session alerts at 50% and 90% of your set limit give you fair warning before the session ends.
Set a ceiling on how much you can lose within a defined period. bso99 calculates net losses in real-time against your chosen limit. When the limit is reached, further wagering is suspended for the remainder of the limit period — protecting your bankroll from extended losing sessions.
Take a temporary break from bso99 for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, your account is accessible to view your balance but real-money gaming and deposits are suspended. Cooling-off periods cannot be cancelled once activated.
Permanently or long-term exclude yourself from bso99. Minimum self-exclusion period is 6 months. Permanent exclusion has no end date. During self-exclusion, your account is locked, deposits are rejected, and all promotional communications cease. Re-admission after a fixed-term exclusion requires a formal reactivation process with a mandatory 7-day waiting period.
Enable session reality-check reminders — on-screen notifications at intervals you choose (15, 30, 45, or 60 minutes) showing your net session result and time played. Your complete transaction and gaming history is also available in your account at any time, giving you full transparency over your real activity.
Self-exclusion is bso99's most comprehensive responsible gaming tool. It is available to any registered player who feels they need a significant break — or a permanent exit — from online gambling. There is no judgment involved. bso99's support team will activate your exclusion respectfully and promptly.
Once a self-exclusion request is confirmed, bso99 will lock your account and submit your name to bso99's internal exclusion register. bso99 also cooperates with PAGCOR's player exclusion framework, which extends protections across PAGCOR-licensed gaming platforms in the Philippines.
bso99 operates under PAGCOR's online gaming license, which mandates adherence to PAGCOR's responsible gaming program — including player exclusion registries, age verification procedures, and player protection reporting. PAGCOR's responsible gaming guidelines are available through official Philippine government and PAGCOR regulatory channels. bso99 is required to cooperate fully with PAGCOR's responsible gaming oversight functions at all times.
Follow these steps to activate self-exclusion on bso99. The entire process takes under five minutes via Live Chat and takes effect immediately upon your confirmation.
Log in to your bso99 account and open the Live Chat window (available in the bottom corner of the screen). Alternatively, you can navigate to Account Settings → Responsible Gaming → Self-Exclusion.
Inform the support agent that you wish to activate self-exclusion. You do not need to explain your reasons in detail. The agent will ask you to confirm your identity for account security purposes.
Choose your exclusion duration: 6 months, 1 year, 2 years, 5 years, or permanent. bso99's support agent will explain the implications of each option, including the re-admission process for fixed-term exclusions.
Confirm your exclusion request. Your account will be locked within minutes of confirmation. Any pending withdrawals of verified cash balances will be processed to your registered payment method before the account is locked.
You will receive a confirmation email at your registered address confirming the exclusion, its duration, and the process for reactivation after a fixed-term exclusion, if applicable.
Problem gambling doesn't always look dramatic. It can start quietly — a few extra sessions, chasing a few losing bets, telling yourself the next game will be different. These are some of the common warning signs that gambling may be becoming a problem for you or someone you care about.
If several of these apply to your current gaming habits on bso99 or any other platform, it may be time to use one of the responsible gaming tools above or to speak with a professional support organization.
Spending more money on gambling than you originally intended to, or more than you can comfortably afford to lose
Chasing losses — continuing to play specifically to try to win back money you have already lost in the same session or previous sessions
Feeling irritable, restless, or anxious when you stop gambling or when you are unable to access a gaming platform
Gambling to escape personal stress, financial problems, anxiety, boredom, or loneliness rather than for entertainment
Lying to family members, friends, or colleagues about how much time or money you spend on gambling
Gambling with money intended for essential expenses such as rent, utilities, groceries, school fees, or loan repayments
Repeatedly failing in attempts to reduce or stop gambling despite wanting to do so
Gaming sessions lasting much longer than planned, or returning to gaming very soon after a session ends
The following questions are adapted from widely recognized responsible gaming self-assessment frameworks. Answer them honestly — there is no score to submit and no one is watching. This is just for you.
If you find yourself answering "yes" to three or more of these questions, bso99 strongly encourages you to activate a cooling-off period or speak to a support professional. You can also contact bso99's Live Chat team at any time — they are trained to assist with responsible gaming concerns without judgment.
Have you ever gambled with money that was set aside for household expenses or bill payments?
Have you ever tried to win back money you lost gambling, and then lost even more?
Have you ever lied to anyone about how much money you spend gambling?
Have you ever felt the need to gamble with larger amounts of money to feel the same level of excitement?
Have people who care about you expressed concern about your gambling?
Have you ever missed work, school, or important family events because of gambling?
Do you feel like you cannot stop gambling even when you know you should?
bso99 supports Filipino players who need help — through our own tools and by encouraging connection with professional support services.
Available 24 hours a day, every day of the year. Filipino-fluent agents can activate any responsible gaming tool on your account immediately during a Live Chat session — deposit limits, cooling-off, or self-exclusion — without requiring you to navigate account settings yourself.
PAGCOR, the Philippine Amusement and Gaming Corporation, oversees responsible gaming standards for all licensed gaming operators in the Philippines. PAGCOR's responsible gaming program provides framework protections for Filipino players across all PAGCOR-regulated platforms, including player exclusion registries.
The National Center for Mental Health (NCMH) operates a crisis hotline that provides mental health support for Filipinos experiencing distress, including gambling-related concerns. Professional mental health assistance is available through NCMH's services across the Philippines. Your barangay health center can also provide referrals to local mental health professionals.
Sometimes the most important step is telling someone close to you — a family member, a close friend, a parish pastor, or a colleague — that you're struggling. Gambling problems rarely resolve in isolation. In Filipino families and communities, support networks are strong. Let yours help. Huwag mahiyang humingi ng tulong.
Online casino gambling in the Philippines is legally restricted to individuals aged 21 years and above, as mandated by PAGCOR. bso99 enforces this requirement through mandatory age verification using a valid Philippine government-issued identification document for every new account registration. Any account found to belong to a person under 21 years of age will be permanently closed and all associated funds will be forfeited as required by law. If you suspect a minor has registered a bso99 account, please report it immediately via Live Chat or by emailing [email protected].
bso99 is entertainment for Filipino players who are in control of their gaming. Set your limits, know your budget, and enjoy the platform safely. If you ever feel that changes, our tools and our team are here. 21+ only.
Gambling is entertainment — never a reliable source of income, and never a solution to financial difficulty. You must be 21 years or older to register and play on bso99 under PAGCOR's regulations. Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion are available free of charge from your account settings at any time. Our 24/7 Filipino-fluent support team can activate any of these tools for you immediately via Live Chat. If gambling is causing you or your family concern, please reach out — to bso99, to PAGCOR's responsible gaming program, to the NCMH, or to someone you trust. Play responsibly. Mag-ingat palagi.